Shipping and Delivery
What You Need to Know
Spider will only be posted Tuesday-Thursday via Royal mail next-day deliver by 1pm after the day of postage.
All tracking will be added to the order.
Please bare in mind. Once the parcel has left spooder hut HQ its out of my hands. I am not responsible for the package once it's in the hands of Royal Mail.
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Spider enclosures and accessories have a different postage option and these are available at check out.
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Our Return Policy
Everything You Need to Know
As a small company we strive to only sell top quality products as well as top quality and beautiful healthy spiders. If there ever is an issue, please contact us straight away so we can resolve it.
If unfortunately a spood arrives DOA I will need a video or time stamped photo for proof to issue a refund or exchange. I get notifications of delivery.
Give us a Shout
For general inquiries or feedback, please get in touch with us.